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Terms of Service

Last Updated: January 15, 2025

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the tonkaya-repa.com website (the "Service") operated by Tonkaya-Repa ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

1. Use of the Service

The Service is intended solely for users who are 18 years of age or older. By accessing or using our Service, you represent and warrant that you are at least 18 years of age.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

  • In any way that violates any applicable national or international law or regulation.
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation.
  • To impersonate or attempt to impersonate Tonkaya-Repa, a Tonkaya-Repa employee, another user, or any other person or entity.
  • In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

2. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Tonkaya-Repa and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Tonkaya-Repa.

Any feedback, comments, or suggestions you may provide regarding Tonkaya-Repa or the Service is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.

3. Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Tonkaya-Repa.

Tonkaya-Repa has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Tonkaya-Repa shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

4. Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

5. Service Warranties and Descriptions

Tonkaya-Repa provides roofing services to residential and commercial properties in the United Kingdom. We warrant that all services performed by us shall be performed in a workmanlike manner in accordance with applicable industry standards.

Any descriptions or illustrations on our website are for the sole purpose of giving an approximate idea of the services described. They shall not form part of the contract or have any contractual force.

Quotations provided are valid for 30 days from the date of issue, unless otherwise stated. All quotations are subject to a full inspection of the property, which may result in price adjustments if unforeseen issues are discovered.

We warrant the quality of our workmanship for a period of 10 years from completion of the services, subject to proper maintenance and normal wear and tear. Materials are warranted according to the manufacturer's guarantee periods.

6. Payment Terms

Payment terms will be specified in your quotation and/or contract. Typically, we require:

  • A deposit of 30% of the total cost before work commences
  • Progress payments may be required for larger projects
  • Final payment due upon completion of the works and your satisfaction

We accept payment via bank transfer, credit/debit card, or cheque. Late payments are subject to interest charges at 8% above the Bank of England base rate.

7. Cancellation and Refunds

For services booked online, you have the right to cancel within 14 days of entering into the contract without giving a reason (the "Cooling-Off Period"). If you have requested that we begin the services during this period, you will be charged for the services performed up until the time you inform us of your decision to cancel.

To cancel a contract, please contact us in writing at [email protected] or by post to our registered address.

If you cancel outside of the Cooling-Off Period, you may be liable for costs incurred, including materials ordered specifically for your project and any work already completed.

8. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Tonkaya-Repa, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

9. Limitation of Liability

In no event shall Tonkaya-Repa, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Nothing in these Terms shall limit or exclude our liability for death or personal injury resulting from our negligence or for any other liability that cannot be excluded or limited by English law.

10. Indemnification

You agree to defend, indemnify and hold harmless Tonkaya-Repa and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) content posted on the Service.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

12. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

13. Contact Us

If you have any questions about these Terms, please contact us:

Tonkaya-Repa
123 Roofing Way
Manchester, M1 1AA
United Kingdom
Phone: +44 20 1234 5678
Email: [email protected]
Tonkaya-Repa

Premier roof construction and maintenance services across the UK.

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  • 123 Roofing Way, Manchester, M1 1AA, UK

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