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Privacy Policy

Last Updated: January 15, 2025

Tonkaya-Repa ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tonkaya-repa.com (the "Site") or use our roofing services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information that you voluntarily provide to us when you use our contact forms, subscribe to our newsletter, or register for an account, such as your:

  • Name
  • Email address
  • Phone number
  • Postal address

Derivative Data

Information our servers automatically collect when you access the Site, such as your:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed

Financial Data

If you choose to purchase our services, we may collect financial information necessary to process your payment, such as:

  • Credit card type
  • Last 4 digits of your credit card
  • Billing address

All financial transactions are processed through secure and trusted third-party payment processors. We do not store your complete financial information on our servers.

Mobile Device Data

Device information from your mobile device, such as your device ID, model, and manufacturer, if you access the Site from a mobile device.

Data From Contests and Surveys

Personal and other information you may provide when entering contests or responding to surveys.

2. Use of Your Information

Having accurate information about you enables us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account
  • Process your orders and provide requested services
  • Email you regarding your account or order
  • Send you a newsletter or promotional materials
  • Respond to your inquiries and customer service requests
  • Administer promotions, surveys, and contests
  • Compile anonymous statistical data for our own use or for a third party's use
  • Assist law enforcement as necessary
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
  • Improve our website and marketing efforts
  • Deliver targeted advertising, newsletters, and other information about products and services that may be of interest to you

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including:

  • Payment processing
  • Data analysis
  • Email delivery
  • Hosting services
  • Customer service
  • Marketing assistance

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, your personal information could be one of the assets transferred to or acquired by a third party.

Interactions with Other Users

If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity.

Online Postings

When you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site.

4. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.

5. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services. Once you have used these links to leave our Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

8. Your Rights

You have certain rights regarding the personal information we collect about you. These include:

  • Right to Access: You have the right to request copies of your personal information.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the contact information below.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Tonkaya-Repa
123 Roofing Way
Manchester, M1 1AA
United Kingdom
Phone: +44 20 1234 5678
Email: [email protected]
Tonkaya-Repa

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